Privacy Statement / .com takes the privacy of its customers very seriously. Below is an explanation of the policy.
Sandra de Bekker is the Data Protection Officer of / .com and can be reached via
1. Personal data that we process / .com processes your personal data because you use our services and / or because you provide them yourself. Below is an overview of the personal data we process:
- First and last name
- Address data
- Phone number
- E-mail address
- IP address
- Information about your activities on our website
- Internet browser and device type
- Bank account number
2. Special and / or sensitive personal data that we process
Our website and / or service does not intend to collect data about website visitors who are younger than 16 years. Unless they have permission from parents or guardians. However, we cannot check if a visitor is older than 16. We encourage parents to be involved in the online activities of their children, in order to prevent data about children being collected without parental consent. If you are convinced that we have collected personal information about a minor without this permission, please contact us via, then we will delete this information.
3. For what purpose and on the basis of which we process personal data / .com processes your personal data for the following purposes:
- Handling your payment
- Sending our newsletter
- You can call or e-mail if necessary to carry out our services
- To deliver goods and services to you
- / .com analyzes your behavior on the website in order to improve the website and to tailor the range of products and services to your preferences.
- / .com tracks your surfing behavior on various websites with which we tailor our products and services to your needs.
2. Automated decision-making
On the basis of automated processing, the / .com does decide on matters that can have (significant) consequences for persons. These are decisions that are taken by computer programs or systems, without involving a person (for example an employee of / .com). / .com uses the following computer programs or systems:
-The platform. The internet store runs on the Myshop platform. The order process is automated and ensures that all steps to place an order are processed. / .com does not expect any consequences for the person concerned;
-Postcode checker to determine whether an entered postcode is correct the underlying logic is that the entered postcode and house number is checked in a database so that the delivered goods can be delivered correctly. / .com does not expect any consequences for the person concerned;
-The payment system of Pay .nl automatically checks whether in the case of certain payment methods (for example credit cards) they have to be checked before the order is released. / .com does not expect any consequences for the person concerned;
-The system to send newsletters. Enrollment and unenrollment is automated so that the customer can indicate whether he or she wants to receive a newsletter. / .com does not expect any consequences for the person concerned.
3. How long we store personal data / .com does not save your personal data for longer than is strictly necessary to realize the purposes for which your data is collected. We use the following retention periods for the following (categories) of personal data:
- Name 7 years what the retention period is for the tax authorities
- Postal code 7 years what the retention period is for the tax authorities
- House number 7 years what the retention period is for the tax authorities
- Address 7 years what the retention period is for the tax authorities
- Place 7 years what the retention period is for the tax authorities
- Country 7 years what the retention period is for the tax authorities
- Phone number 7 years what the retention period is for the tax authorities
- E-mail if it is indicated that you want to receive a newsletter then it is to cancel the newsletter. If it is indicated that you do not want to receive a newsletter, it is 7 years the retention period is for the tax authorities
- Note 7 years what the retention period is for the tax authorities
- IP addresses 13 months
- Account information 13 months
- Information about your activities on our website 7 years for the improvement of our website
- Internet browser and device type 7 year for the improvement of our website
4. Sharing personal data with third parties / .com will not sell your information to third parties and will only provide this information if this is necessary for the execution of our agreement with you or to comply with a legal obligation. With companies that process your data in our order, we conclude a processor agreement to ensure the same level of security and confidentiality of your data or base ourselves on the purchasing conditions of the provider. / .com remains responsible for these processing operations.
5. Cookies, or similar techniques, that we use / .com uses functional, analytical and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet or smartphone when you first visit this website. / .com uses cookies with a purely technical functionality. These ensure that the website works properly. These cookies are also used to make the website work well and to optimize it. In addition, we place cookies that keep track of your browsing habits so that we can offer customized content and advertisements.
You can opt out of cookies by setting your internet browser so that it does not store cookies anymore. In addition, you can also delete all information previously saved via the settings of your browser. / .com uses google analytics as an analysis tool (
6. View, modify or delete data
You have the right to view, correct or delete your personal data. In addition, you have the right to withdraw your consent to the data processing or to object to the processing of your personal data by the / .com and you have the right to data portability. This means that you can submit a request to us to send the personal information we have in your computer file to you or another organization mentioned by you.
You can send a request for access, correction, deletion, data transfer of your personal data or request for cancellation of your consent or objection to the processing of your personal data to
To ensure that the request for access has been made by you, we ask you to send a copy of your ID with the request. Make your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and citizen service number black in this copy. This is to protect your privacy. We respond as quickly as possible, but within four weeks, at your request.
The / .com also wishes to point out that you have the opportunity to submit a complaint to the national supervisory authority, the Dutch Data Protection Authority. This can be done via the following link:
7. How we protect personal data / .com takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you have the impression that your data is not properly secured or there are indications of abuse, please contact us via

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Use of this website
The information on this website is intended as general information . The information is not intended to replace any advice. If you are using the information for further advice, you do so at your own risk . Despite the fact that / .com observe care in compiling and maintaining this web site and use sources that are considered reliable , / .com can not guarantee the accuracy , completeness and timeliness of the information provided. / .com manages and maintains this website from the Netherlands and that also means that there is no garantee that the infomation given is suitable for use in other countries . / .com can not guarantee that the website functions without error or interruption. Use of this site with software that may disturb the functioning or may jeopardize the underlying information or software, is not permitted.
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Online communication
Messages that you send an e - mail can be intercepted or otherwise manipulated . If you choose to send e - mail messages to / .com you accept the risk that they may be intercepted . Otherwise manipulated by a third
All e - mails sent by employees are intended solely for the addressee. If you accidentally get an email from / .com and you are not the addressee please inform us and delete the message. All information in the email and the attached documents are confidential . Unauthorized use of this information in any way is unlawful.
Exclusion of liability / .com  accepts no liability with respect to this website. / .com accepts no responsibility but not limited to defects , viruses or other problems resulting from the access or use of this website , the information provided on or via this website is made available to the interception, modification or misuse of information on the picture on the website or by e - mail is sent to or transmitted to you, download and the loss of data , or use of any software made , claims by third parties in connection with the use of this site or available through this website. The exclusion of liability is also made for the benefit of directors and employees of / .com.
Applicable law
This website and all information published on this website are in principle aimed at the Dutch public and are governed by Dutch law. The Dutch courts have exclusive jurisdiction over any disputes arising in connection with this website and the information published .
Changes / .com reserves the right to make changes without prior notice. It is adviced to consult this disclaimer regurlary so that you are aware of any changes